Operational excellence - proven worldwide. The book introduces the concept and methods of the Japanese management approach "Hoshin Kanri", also known as "Policy Deployment". As a company-wide planning and control system, Hoshin Kanri aims to align all activities and forces of the company towards a single goal and to ensure consistent strategy implementation. Above all, Hoshin Kanri is part of a long-term philosophy of continuous improvement in all areas of the company. Starting points are, in opposite to controls on the achievement of objectives, in particular personal responsibility, participation and development of team members and effective problem solving within the team. The guide illuminates Hoshin Kanri's basic principles, methods and areas of application. Various examples illustrate the concrete introduction, implementation and continuous improvement of Hoshin Kanri in practice. The author describes concrete procedures, highlights the advantages and success factors of Hoshin Kanri, but also points out possible pitfalls. With a foreword by Jeffrey K. Liker, Professor of Production and Operations Engineering, University of Michigan, author of "The Toyota Way".