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The Enjoyable Golf Club Experience: Providing Exceptional Guest Services
Every once in a while we visit a Golf Club and walk away feeling that the service was excellent. More than likely we were given a friendly greeting, made to feel welcomed, and shown appreciation. This is a major part of what creates exceptional service. We leave with the feeling that the experience was one of pure enjoyment.
192 pages, Paperback
First published January 1, 2008
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