Real risk management is predicated on the eventuality of human erraticism and therefore necessitates the design of resilient systems, such as control measures, policies, procedures, processes, rules, checklists, and protocols, to protect organizations against unpredictability. However, these systems aren’t enough to prevent tragedies, they must be paired with an organizational culture that drives employee understanding, adherence, questioning, and enforcement of these systems. Success is conditioned on this interdependent relationship, meaning employees do the right thing, the right way every time, as they unequivocally support the underlying rationale of their organizational systems, mission, and purpose. This dynamic, inculcated way of thinking is intrinsic to high-reliability organizations and should be the aspiration of all executives, managers, and supervisors. Authors Gordon Graham and Paul Fuller impart a wide range of practical information on resilient systems- as these thoughtfully designed protocols, kept up-to-date and properly implemented, serve to minimize organizational risk in the water and wastewater industry. Centering on organizational risk management, Practitioner’s Handbook of Risk Management for Water & Wastewater Systems provides the investigative tools for risk assessments and risk/frequency matrixes to effectively recognize and prioritize the thousands of risks facing professionals working in the water and wastewater industry today.
Gordon Graham is Director of the Edinburgh Sacred Arts Festival. He previously taught philosophy at the University of St Andrews, University of Aberdeen, and Princeton Theological Seminary. The author of twenty books on a wide range of subjects in aesthetics, politics and moral philosophy, he has also published extensively on the Scottish philosophical tradition. A Fellow of the Royal Society of Edinburgh and winner of an Eighteenth Century Scottish Studies Society Lifetime Achievement Award, he was founding editor of the Journal of Scottish Philosophy and general editor of the Oxford History of Scottish Philosophy. His books include Scottish Philosophy after the Enlightenment (Edinburgh University Press, 2022).