Effective communication is essential to meeting basic human needs. In the latest edition of their popular text, Smith and Tague-Busler are joined by new author Starla Herbig in presenting interpersonal communication concepts and techniques in a lively, accessible manner. Updated examples and exercises enhance established chapter coverage and minor reorganization prompts readers to explore the role of self-concept and self-esteem in their interactions with others before authors introduce elements of interpersonal communication. Affordable and straightforward, The Key to Survival is intended for those with varying backgrounds. Engaging chapter-opener narratives link common miscommunication experiences to essential topics. Boxes throughout chapters provide sidebar commentary on primary topics and approachable exercises. Key terms, discussion questions, and a comprehensive glossary support an enjoyable teaching and learning experience.
Not terribly written nor uninteresting but presents itself as scientific fact without any references to back most any of it up except for vague references to "our colleagues."