Counter Cultures: Reshaping Libraries

by Derek G. Law

Like most organizations in the 21st century, libraries are undergoing constant change. Keeping well-informed about these changes is a must for librarians wishing to successfully meet the needs of their users. Drawing from his interviews with senior library directors, Derek Law explores various techniques for upgrading your library to accommodate the demands of the 21st century patron. Law explores winning strategies that library managers have adapted for hiring and motivating staff, delivering superior service, and assessing user satisfaction. Key topics covered are: merging university and public libraries, developing distance education services, and more. Here is a peek into the library of the future, along with invaluable advice for how librarians can prepare themselves to meet the needs of their patrons in the years to come.

256 pages, Paperback

Published September 18, 2007