Training workshops, open and distance-learning, on-line learning, learning on the job; whatever the solutions adopted by a particular organization the outcome of the process is dependent on 'reflective learning'. Reflection is that part of the process that turns information into knowledge, understanding and application. By it's very nature, this is NOT a scientific process and it is a process that also involves a certain amount of theory. This is a two-part book, to reflect the nature of the subject. Part One explains the theory behind reflective learning and explains how the trainer or facilitator can become a 'reflective practitioner' - how they can help people to become reflective learners (in a variety of learning situations). Part Two offers a series of (contributed) open-ended case studies to illustrate how organizations have tried different approaches to reflective learning.