Cheryl Schmidt’s The Complete A+ Guide to PC Repair,Fifth Edition Update presents the fundamentals of computerdesktop and laptop installation, configuration, maintenance, andnetworking through simple, step-by-step instruction based onCompTIA A+® 2011 Edition objectives. With a focusedemphasis on security and customer service skills, thiscomprehensive book on computer repair introduces the most importanttools students need to become professional, customer-friendlytechnicians using today’s technology.The A+ Certification Exam criteria are being updated, effectiveJanuary 2011, to include Windows 7. The Fifth Edition Update nowincludes Windows 7 material.