Reshaping HR: The Role of HR in Organizational Change

by Julie Hodges, Mark Crabtree

The aim of this book is to explore the contribution HR can make to how organizations enact change within the context of an environment of increasing complexity driven by global forces for change. In particular the book focuses on the role of HR in creating value for organizations and engaging stakeholders during transformations.



This aim is achieved in several distinct ways. First, a critical perspective is provided of the role of HR in organizational change by examining evidence-based theories, models and frameworks. Second, the book is grounded in empirical evidence from a study conducted by the authors amongst managers and HR professionals across the globe. This provides unique data on the challenges and opportunities which the practice of HR faces within the context of organizational change. Third, consideration is given as to how HR can play an active and constructive role in co-creating sustainable change with managers, employees and other stakeholders. Fourth, the book identifies the capabilities required by HR professionals in order to engage effectively with organizational change. Finally, aware of the dangers of prescriptive lists, the HR practices offered in this book are provided as a basis for amendment, as necessary, by readers depending upon the context of individual organizations.



The book will be of value to practising HR professionals as well as students studying HRM and change and development in organizations. Our proposal in this book is that since people are of significant importance to the success of change, and HR knowledge and expertise is vital to the experience and engagement of individuals and teams, internal and external to the organization, there needs to be clarity about the role of HR in transformations. We suggest that HR's raison d'�tre is to focus on the people aspect of organizational change and that this needs to be done within the context of improving organizational effectiveness and wellbeing.

232 pages, ebook

Published December 17, 2020

About the author

Julie is a leading expert on change in organizations, particularly the role and impact of people during transformations. She joined the Business School in 2006. Before entering the academic world Julie worked as a business consultant for over 20 years in several profit and non-profit organizations, including PwC. At PwC Julie was responsible for organizational change and management development in a number of companies include Barclays, Shell, BBC, Lloyds, Reuters. Julie has also worked with Vertex where she set up and led a commercial consultancy team. Her first role was with the British Council where she was the Development Consultancy for East Asia.

Julie has published in a number of international journals on change in organisations. She is the author of several books including ‘Consultancy, Organizational Development and Change’, ‘ Managing and Leading People through Change’ (Kogan Page); Sustaining Change in Organizations(Sage) and ‘Employee Engagement for Organizational Change’ (Routledge) and ‘Organization Development: how organizations change and develop effectively’ (Palgrave McMillan). Her latest book is ‘Reshaping the HR: the role of HR in organizational change’.

Julie is a Principal Fellow of the Higher Education Academy, Academic Fellow of the ICMCI (International Council of Management Consulting Institutes)and a Senior Fellow of the Foundation for Management Education (FME). She is also a member of the editorial board of the ‘Management Consulting’ journal.