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Những Nền Tảng Giao Tiếp - Góc Nhìn Qua Mối Quan Hệ
Giao tiếp trong giai đoạn hiện nay đã trở thành một chủ đề được quan tâm trong mọi giới, mọi ngành nghề, mọi bối cảnh. Không chỉ các công ty dành nhiều tâm sức để tuyển dụng và đào tạo những người làm chuyên môn có năng lực giao tiếp giỏi mà các các gia đình thời nay cũng phải tìm cách để cải thiện tương tác nhằm gia tăng sự gắn bó. Nhờ đó, giao tiếp đã trở thành một chủ đề nghiên cứu và tìm hiểu mang tính liên ngành hết sức thú vị.
Giữa rừng sách vở nói về chủ đề giao tiếp, Những nền tảng giao tiếp – góc nhìn qua mối quan hệ là một cuốn sách khá đặc biệt. Không chỉ đơn thuần giới thiệu các kỹ thuật, kỹ xảo trong giao tiếp, cuốn sách của Steve Duck và McMahan xem giao tiếp như là một phương cách giúp xây dựng mối quan hệ hiệu quả hơn, giúp đời sống con người hạnh phúc hơn, mang tính xã hội hơn. Cuốn sách giới thiệu các chủ đề giao tiếp đa dạng, với những thông tin khoa học và các ví dụ minh họa hết sức thú vị.
Sách phù hợp với những người giảng dạy, sinh viên, người đi làm công sở, hay bất cứ ai quan tâm đến việc giao tiếp hiệu quả để xây dựng mối quan hệ tốt đẹp.
Giữa rừng sách vở nói về chủ đề giao tiếp, Những nền tảng giao tiếp – góc nhìn qua mối quan hệ là một cuốn sách khá đặc biệt. Không chỉ đơn thuần giới thiệu các kỹ thuật, kỹ xảo trong giao tiếp, cuốn sách của Steve Duck và McMahan xem giao tiếp như là một phương cách giúp xây dựng mối quan hệ hiệu quả hơn, giúp đời sống con người hạnh phúc hơn, mang tính xã hội hơn. Cuốn sách giới thiệu các chủ đề giao tiếp đa dạng, với những thông tin khoa học và các ví dụ minh họa hết sức thú vị.
Sách phù hợp với những người giảng dạy, sinh viên, người đi làm công sở, hay bất cứ ai quan tâm đến việc giao tiếp hiệu quả để xây dựng mối quan hệ tốt đẹp.
688 pages, Paperback
First published August 11, 2008
3 people are currently reading
28 people want to read
About the author
Steve Duck
42 books3 followersSteve Duck (Steven W. Duck) a British social psychologist turned communication scholar, is the Daniel & Amy Starch Distinguished Research Professor and Chair, Department of Rhetoric, at the University of Iowa.
He has made contributions to the scientific field of social and personal relationships.
He attended Bristol Grammar School and Pembroke College, Oxford before gaining a Ph.D. from Sheffield University in 1971. He studied social and personal relationships and published several books and articles on the subject. He taught at the University of Glasgow in Scotland and the University of Lancaster in England, being one of four founding members of the Department of Psychology there in 1973. In 1986 he moved to the University of Iowa as the Daniel and Amy Starch Distinguished Research Professor, the first fully endowed professorship in the College of Liberal Arts (later the College of Liberal Arts and Sciences – CLAS). He served as Chair Department Executive Officer for the Department of Communication Studies, University of Iowa 1994–1998 and subsequently as Chair of the Department of Rhetoric, University of Iowa (2010–present).
Duck conducted research into social relationships at Lancaster University. He founded the International Conference on Personal Relationships, the first four of which he organized with Robin Gilmour from Lancaster University, but situating the conference in Madison, Wisconsin in 1982 and 1984. These international conferences have since occurred every two years. Between these first two conferences he founded an interdisciplinary Journal of Social and Personal Relationships and was its first Editor for the fifteen volumes from 1984-1998. He also founded the International Network on Personal Relationships, and, then at the University of Iowa, founded and ran several conferences there both for general scholarly groups and also specifically for graduate students.
He served as President of INPR (International Network on Personal Relationships) which was subsequently merged into IARR (International Association for Relationship Research).
He has published several books and monographs on the general themes of relationships, becoming most closely associated with models of Interpersonal communication relationship dissolution and in particular with Duck's topographical model of relationship dissolution and a more formalized stages of dissolution model. This latter was later modified by Rollie & Duck (2006).
He has presented over 200 conference papers, written over 100 articles and chapters and written or edited 60 books, the most recent being Duck & McMahan (2017) Communication in Everyday Life: The Basic Course Edition With Public Speaking, and Duck & McMahan (2017) Communication in Everyday Life: A Survey of Communication, Third Edition, . In 1982 he became the founding Editor of the Journal of Social and Personal Relationships, and held the position of Editor in Chief until 1998.
He has made contributions to the scientific field of social and personal relationships.
He attended Bristol Grammar School and Pembroke College, Oxford before gaining a Ph.D. from Sheffield University in 1971. He studied social and personal relationships and published several books and articles on the subject. He taught at the University of Glasgow in Scotland and the University of Lancaster in England, being one of four founding members of the Department of Psychology there in 1973. In 1986 he moved to the University of Iowa as the Daniel and Amy Starch Distinguished Research Professor, the first fully endowed professorship in the College of Liberal Arts (later the College of Liberal Arts and Sciences – CLAS). He served as Chair Department Executive Officer for the Department of Communication Studies, University of Iowa 1994–1998 and subsequently as Chair of the Department of Rhetoric, University of Iowa (2010–present).
Duck conducted research into social relationships at Lancaster University. He founded the International Conference on Personal Relationships, the first four of which he organized with Robin Gilmour from Lancaster University, but situating the conference in Madison, Wisconsin in 1982 and 1984. These international conferences have since occurred every two years. Between these first two conferences he founded an interdisciplinary Journal of Social and Personal Relationships and was its first Editor for the fifteen volumes from 1984-1998. He also founded the International Network on Personal Relationships, and, then at the University of Iowa, founded and ran several conferences there both for general scholarly groups and also specifically for graduate students.
He served as President of INPR (International Network on Personal Relationships) which was subsequently merged into IARR (International Association for Relationship Research).
He has published several books and monographs on the general themes of relationships, becoming most closely associated with models of Interpersonal communication relationship dissolution and in particular with Duck's topographical model of relationship dissolution and a more formalized stages of dissolution model. This latter was later modified by Rollie & Duck (2006).
He has presented over 200 conference papers, written over 100 articles and chapters and written or edited 60 books, the most recent being Duck & McMahan (2017) Communication in Everyday Life: The Basic Course Edition With Public Speaking, and Duck & McMahan (2017) Communication in Everyday Life: A Survey of Communication, Third Edition, . In 1982 he became the founding Editor of the Journal of Social and Personal Relationships, and held the position of Editor in Chief until 1998.
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Displaying 1 - 2 of 2 reviews
April 18, 2013
Some helpful insights on relationships:
Relationship Filtering Model
The more you understand someone and the more s/he appears to support your world of meaning, the more you want to hang out with her/him and the more you use emotional labels like ‘friendship’ and ‘love’ to represent this connection.
First filter: Appearance
Second filter: Behavior and nonverbal communication
Third filter: Roles
Fourth filter: Psychological similarity
If they pass the filter, you may begin to take extra efforts to include them in your social circle. In all your filtering, you are trying to find out what people are like at the level of their deeper psychology, so you aim your questions toward finding these deeper selves. The more fully you understand somebody, the more fully you understand how he or she thinks.
(a) Commonality of experience -> (b) Mutuality -> (c) Equivalent evaluation -> (d) Shared meaning
Coming Apart
Unfortunately, not all relationships work, and some come apart at the seams.
Breakdown Process
Breakdown - dissatisfaction with relationship (Threshold: I can’t stand this anymore)
Intrapsychic Process - social withdrawal, rumination (Threshold: I’d be justified in withdrawing)
Dyadic Process - uncertainty, anxiety, complaints (Threshold: I mean it)
Social Process - going public (Threshold: It’s inevitable)
Grave-dressing Process - tidying up the memories, stories prepared, saving face (Threshold: Time to get a new life)
Resurrection Process - recreating sense of own social value; prep for a different relational future (Threshold: What I learned and how things will be different)
Focus on the uncertainty that surrounds the future outcome of relationship - processes of change
A dialectic tension exists with autonomy-connectedness or openness-privacy
How does your talk compose your relationships during everyday conversation?
Chitchat shows a relationship still exists. Relationships are sustained by Relational Continuity Conceptual Units - small-talk ways of demonstrating that a relationship persists through absence
How do relationships grow or change, and how does it show up in speech?
As people become more knowledgeable about each other and more relaxed in each other’s company, conversation goes toward more controversial topics. Take more for granted.
What are the types of communication when a relationship is coming apart?
The breakdown is marked by changes in both topic and audience to which the person communicates. In the early parts of a breakup, an individual is simply contemplating ending a relationship, s/he tends to withdraw from social contact and become brooding. The second phase is confrontation, and less time spent together. Third phase is when the person decides to tell friends about the breakup. In the fourth phase, the person tells a story explaining it, making him or her look good. The final phase is aimed at developing new relationships and letting go.
Do relationships develop and break down in a linear fashion?
No. It’s a messy process.
Formation of Groups (Bruce Tuckman, 1965)
Forming, storming norming, performing, adjourning
Aubrey Fisher (1970): Orientation, Conflict, Emergence, Reinforcement.
Relationship Filtering Model
The more you understand someone and the more s/he appears to support your world of meaning, the more you want to hang out with her/him and the more you use emotional labels like ‘friendship’ and ‘love’ to represent this connection.
First filter: Appearance
Second filter: Behavior and nonverbal communication
Third filter: Roles
Fourth filter: Psychological similarity
If they pass the filter, you may begin to take extra efforts to include them in your social circle. In all your filtering, you are trying to find out what people are like at the level of their deeper psychology, so you aim your questions toward finding these deeper selves. The more fully you understand somebody, the more fully you understand how he or she thinks.
(a) Commonality of experience -> (b) Mutuality -> (c) Equivalent evaluation -> (d) Shared meaning
Coming Apart
Unfortunately, not all relationships work, and some come apart at the seams.
Breakdown Process
Breakdown - dissatisfaction with relationship (Threshold: I can’t stand this anymore)
Intrapsychic Process - social withdrawal, rumination (Threshold: I’d be justified in withdrawing)
Dyadic Process - uncertainty, anxiety, complaints (Threshold: I mean it)
Social Process - going public (Threshold: It’s inevitable)
Grave-dressing Process - tidying up the memories, stories prepared, saving face (Threshold: Time to get a new life)
Resurrection Process - recreating sense of own social value; prep for a different relational future (Threshold: What I learned and how things will be different)
Focus on the uncertainty that surrounds the future outcome of relationship - processes of change
A dialectic tension exists with autonomy-connectedness or openness-privacy
How does your talk compose your relationships during everyday conversation?
Chitchat shows a relationship still exists. Relationships are sustained by Relational Continuity Conceptual Units - small-talk ways of demonstrating that a relationship persists through absence
How do relationships grow or change, and how does it show up in speech?
As people become more knowledgeable about each other and more relaxed in each other’s company, conversation goes toward more controversial topics. Take more for granted.
What are the types of communication when a relationship is coming apart?
The breakdown is marked by changes in both topic and audience to which the person communicates. In the early parts of a breakup, an individual is simply contemplating ending a relationship, s/he tends to withdraw from social contact and become brooding. The second phase is confrontation, and less time spent together. Third phase is when the person decides to tell friends about the breakup. In the fourth phase, the person tells a story explaining it, making him or her look good. The final phase is aimed at developing new relationships and letting go.
Do relationships develop and break down in a linear fashion?
No. It’s a messy process.
Formation of Groups (Bruce Tuckman, 1965)
Forming, storming norming, performing, adjourning
Aubrey Fisher (1970): Orientation, Conflict, Emergence, Reinforcement.
Displaying 1 - 2 of 2 reviews