The Simple Guide to Patient Access Hiring

by Penny M Crow, Christine Kalish, Sharon Z Ginchansky

Hiring and firing is not something you do regularly in your practice so how do you handle it when one of your most valued employees has given notice or a long-term staff member just quit? What if your practice is expanding and you need help to define new positions and how to distribute the additional workload? As one in a series of Simple Guides, this manual takes the guesswork and confusion out of recruiting and hiring the best staff. This Simple Guide provides detailed information on Patient Access Positions, the positions that are key to getting your patients through the door of your medical practice, while creating a memorable experience during their visit. Use this as step by step resource This is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.

162 pages, Paperback

Published October 5, 2019