Advances in Services Innovations

by Dieter Spath (Editor), Klaus-Peter Fähnrich (Editor)

The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R and D activities in these fields. The book is written for researchers in engineering and management.

320 pages, Hardcover

First published October 18, 2006