Conflict: Managing It Effectively

by Jim Murphy, Ida M. Halasz

Conflict is a direct result of the many changes you face on a daily basis. This book helps you to understand and deal with conflict in a positive fashion. Through the use of step-by-step menus, you will learn to manage friction more thoroughly, objectively, accurately and quickly. Regardless of whether you are having difficulties with supervisors, co-workers or inmates, Conflict: Managing It Effectively will provide you with the background to sense, prevent, and resolve conflicts.

84 pages, Paperback

Published January 1, 1863

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