The Definitive Executive Assistant and Managerial Handbook: A Professional Guide to Leadership for all PAs, Senior Secretaries, Office Managers and Executive Assistants

by Sue France, Pearl Hewitt (Narrator)

The role of the executive assistant has evolved to include taking on more managerial duties, project work and supervisory roles. Written by Sue France, former Times Crème PA of the Year, The Definitive Executive Assistant & Managerial Handbook provides best practice advice on achieving and succeeding in the demands of the 21st Century assistant. France places heavy emphasis on professional development and includes a chapter on vital leadership skills to help manage a team. She explains how to use emotional intelligence in dealing with all aspects of work, including project management, delegating, influencing and negotiating.For ambitious assistants who want to improve their skills to advance their career, The Definitive Executive Assistant & Managerial Handbook is a valuable reference for maintaining a professional image and achieving resounding success.

Audible Audio

First published November 1, 2012

Reviews

[Josiane · Rating 5 out of 5]

Perfect for those starting in the field. Not much information for senior professionals. When I read, I was just begging in 2015 so it was very informative.

[Jo · Rating 3 out of 5]

Those assistants who are beyond Sue France’s The Definitive Personal Assistant & Secretarial Handbook will find The Definitive Executive Assistant and Managerial Handbook a good book to read next as they advance on the corporate ladder. This book combines an introductory business management course with an introductory psychology course. Although I didn’t like it as much as The Definitive Personal Assistant & Secretarial Handbook, it is still a small, first step into thinking and acting like a manager. I recommend it.

[Heath Henwood · Rating 4 out of 5]

Definitive Executive Assistant and Managerial Handbook
By Sue France
Publisher: Kogan Page

This book outlines in detail the essential elements of being an executive assistant. Like other handbooks by Sue France, it is a handy reference tool.
This book however looks at the leadership elements that an Executive Assistant has, in organising and motivating staff, managing a boss, leading teams, performance management, leading projects, negotiation, and looking at change within an organisation.
A great resource for office managers and executive assistants.

[Adam and Jeanne · Rating 4 out of 5]

Very helpful. Wonderful organization.