Cheryl Schmidt's "The Complete A+ Guide to PC Repair"presents the fundamentals of computer desktop and laptop installation, configuration, maintenance, and networking through simple, step-by-step instruction based on CompTIA A+(R) 2009 Edition objectives. With a focused emphasis on security and customer service skills, this comprehensive book on computer repair introduces the most important tools students need to become professional, customer-friendly technicians using today's technology
While this book does contain a lot of useful information, the book itself is poorly written and edited, with contradictory material and confusing or ambiguous phrasing. It also shows the fact that it has been extensively revised by a sloppy editor. The hands on exercises are useful though. It is also extremely over priced.