A complete guide to developing the knowledge and skills you need to influence people: your colleagues, your supervisors, your organization, and your customers.This book distills 50 years of professional and academic literature on "how to get to the top." Learn the fundamentals of both verbal and non-verbal communication, and techniques for managing the impression you make in a wide variety of work and social situations. Learn techniques to become more assertive, speak in public, and run meetings. Learn the right way to criticize, how to influence a group, and how to develop long-term strategies for increasing your power within the organization.New and upwardly-mobile managers.
The chapters in how men and women speak and drew, and to not have nicotine stains in your fingers seem awfully dated - with many references dating back to the 80ies. And, as predicted, we get to read about Dale Carnegie's wisdoms. The book seems to be geared more towards college grads joining the workforce than folks needing to influence change in large organizations.