Definitive Executive Assistant and Managerial Handbook, The

by Sue France

The role of the executive assistant has evolved to include taking on more managerial duties, project work and supervisory roles. Sue France, former Times Crème PA of the Year, provides best practice advice on meeting the demands of the 21st century administrative professional's role. The Definitive Executive Assistant and Managerial Handbook places special emphasis on personal leadership development, offers a rage of free downloadable online resources and covers how -build and manage a productive team
-negotiate with style
-manage projects confidently
-recruit and induct other Assistants into a team
-conduct a coaching session
-detect and resolve demotivation 
-use NLP and emotional intelligence every day
-successfully communicate with a range of different personalities With helpful tips from award winning assistants and industry experts, this book is the ultimate guide for ambitious assistants who want to improve their skills to advance their career.

MP3 CD

First published November 1, 2012

Reviews

[Josiane · Rating 5 out of 5]

Perfect for those starting in the field. Not much information for senior professionals. When I read, I was just begging in 2015 so it was very informative.

[Jo · Rating 3 out of 5]

Those assistants who are beyond Sue France’s The Definitive Personal Assistant & Secretarial Handbook will find The Definitive Executive Assistant and Managerial Handbook a good book to read next as they advance on the corporate ladder. This book combines an introductory business management course with an introductory psychology course. Although I didn’t like it as much as The Definitive Personal Assistant & Secretarial Handbook, it is still a small, first step into thinking and acting like a manager. I recommend it.

[Heath Henwood · Rating 4 out of 5]

Definitive Executive Assistant and Managerial Handbook
By Sue France
Publisher: Kogan Page

This book outlines in detail the essential elements of being an executive assistant. Like other handbooks by Sue France, it is a handy reference tool.
This book however looks at the leadership elements that an Executive Assistant has, in organising and motivating staff, managing a boss, leading teams, performance management, leading projects, negotiation, and looking at change within an organisation.
A great resource for office managers and executive assistants.

[Adam and Jeanne · Rating 4 out of 5]

Very helpful. Wonderful organization.