In today's complex health care workplace health care professionals must be able to communicate with clients who speak different languages, and come from distinct cultural backgrounds. They must be able to understand and show compassion for the different cultures, lifestyles, traditions, and expectations they will encounter. The goal of this practical book is to help health care professionals expand their perspectives and to develop the skills and techniques needed to work and communicate effectively with clients and other health professionals in a multicultural environment.
Very detailed analysis of how culture and bias work in the medical field, the only issue is how outdated the language is surrounding many Indigenous peoples like the Innu. This book had me facing my own cultural bias and recognizing the way in which my cultural gaze would affect my ability to interact with others and assess their needs. Overall a lot of detail and thought was given to explaining the way in which specific cultural norms work to give care practitioners assumptions that could be avoided with better cultural understanding.