SAP(R) Process, Sales and Distribution and Customer Service

by Thomas Teufel, Jurgen Robricht, Peter Willems

To make the most of SAP's powerful, Internet-enabled mySAP.com solutions, businesses need absolute clarity about their processes, and the mySAP components that address those processes. In this book, a team of SAP experts applies proven Knowledge Mapping techniques to mySAP's powerful Planning, Procurement and Production components, making them far simpler to understand -- and implement. Using these Knowledge Maps, SAP customers can perform their own process analyses, accelerate deployment, and support continuous business engineering far more easily. This book covers every major planning, procurement, and production process addressed by mySAP.com, including production program planning, material requirements planning, and more. Every process is presented through visual knowledge maps that make their structure, goals, and implementation requirements clearer than ever before. The book reflects a wide range of implementation best practices and in-depth "do's and don'ts" from experienced SAP and mySAP.com consultants. An accompanying CD-ROM contains sample knowledge maps plus a trial version of the leading knowledge-mapping tool for Windows, Mind Manager. This book is part of a new series that applies Knowledge Mapping to every key mySAP.com component, introducing 200+ knowledge maps that cover financial accounting and controlling; sales, customer service, and more.

272 pages, Hardcover

Published February 7, 2003