Develop the skills you need to succeed in the volatile healthcare environment. Strong leadership skills are crucial in today's environment. This book breaks down the skills a manager needs into two categories-system competencies, such as governance and strategy development, and personal leadership competencies, such as decision making and team building. Each competency is brought to life with a case or real-life example. The book also includes a discussion of the ten essential skills that executives use to lead and manage organizations. Use the end-of-chapter questions to assess your strengths and weaknesses in each area of leadership competency. The authors offer many specific suggestions for strengthening your leadership performance.