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Quality Management 2000: Preparing the Quality Improvement Professional for the Future

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The two authors are experts in clinical process management, including software for pathways and outcomes management. They identify economic, political, and social factors which affect the health care system and discuss how the quality professional's role will change during the next ten years. They also discuss what skills such professionals will need and how to assess those skills. Appendixes contain numerous charts, tables, and forms. Annotation c. by Book News, Inc., Portland, Or.

189 pages, Paperback

First published November 30, 1993

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