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Steuerung interner Servicebereiche: Ein Praxisleitfaden
Interne Services rucken in den letzten Jahren starker in den Betrachtungsfokus bezuglich Wirtschaftlichkeit und strategischer Ausrichtung. Schlagworte wie Shared Service Center, Service Level Agreements, Outsourcing und Drittmarktakquisition pragen die Debatte.
73 pages, Paperback
First published November 26, 2012
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