Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate Km Solutions

by Madanmohan Rao

This practical book focuses on the vast offerings of KM solutions-technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice.

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First published September 1, 2004

Reviews

[Szymon · Rating 3 out of 5]

A lot of useful recommendations and real cases.