Microsoft Dynamics 365 (CRM) Customization and Configuration - Part 3

by Neeraj Kumar, Tech N Toast

Let's finish Customization & Configuration in Microsoft Dynamics 365 (CRM) -1. Workflows in MS Dynamics 365 - About Workflows, Details of every step involved in creating a Workflow, Configuring Workflow steps, Creating a Workflow using New blank process, Creating a Workflow using New process from an existing template2. Business Process Flows in MS Dynamics 365 - About Business Process Flows, Details of every step involved in creating a Business Process Flow, How to add Stages, Steps, Conditions, and Workflows, Edit Security Roles for a BPF, How to find the Business Process Flow you just created but not available, How to manage multiple Business Process Flows3. Actions in Microsoft Dynamics 365 - About Actions, Details of every step involved in creating Actions, Details of every step involved in invoking Action from a workflow4. Dialogs in Microsoft Dynamics 365 - I am not going to explain Dialogs because they are deprecated, which means Microsoft will remove the feature or capability from a future major release of Dynamics 365.Dialogs will be available until they are officially removed, which will take some time, but we have got enough time to plan things accordingly, List of Deprecated Features and Functionalities in Microsoft Dynamics 365 and their alternatives, List of Deprecated Client APIs5. Enhanced Service Level Agreements in MS Dynamics 365 - About Enhanced Service Level Agreements, Details of every step involved in creating Enhanced Service Level Agreements, Creating Holiday Schedule, Creating Customer Service Schedule, Testing SLAs6. A pop-up window (Please tell Microsoft about this problem) that says, "Send Error Report" or "Don't Send", which is sometimes quite frustrating. I have explained how to resolve this issue.

Kindle Edition

Published January 25, 2018

About the author

Neeraj Kumar

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