Best Practices in Lean Six Sigma Process Improvement: A Deeper Look

by Richard J. Schonberger

Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger―world-renowned process improvement pioneer―calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.

304 pages, Hardcover

First published December 4, 2007

Reviews

[Mike Thelen · Rating 3 out of 5]

Not one of my favorites, nor one of my recommendations.

[Susan Janke · Rating 4 out of 5]

Found useful information in this book that I have applied to our Lean and Six Sigma program at work...helpful learning where companies went wrong so we can try to avoid the same mistakes.