This is a book designed to help those who are hearing impaired. Thinking about getting hearing aids. Just bought hearing aids but don't like wearing them. It is also for those who have to live with the hearing impaired person, or work with them. It gives useful pointers. The author is hearing impaired and worked in healthcare. She has met many people that have bought hearing aids but then don't like them and leave them in the drawer. The people who have to interact with the hearing impaired get frustrated. They are not sure what they can do to help the situation. This book is for them too.