The 5S for the Office User's Guide

by Don Tapping, Jody Williams (Illustrator), Kathy Harper-Franks (Editor)

The 5S for the Office User s Guide provides an organization with the forms, worksheets, and checklists necessary to ensure a 5S project is well-planned from the start - as well as ensuring the program is sustained over time. This how-to guide should be used as it is titled - as a Guide . The information contained in this workbook should supplement, support, and enhance, etc. current materials that an organization may currently be using. Throughout The 5S for the Office User s Guide there will be various quotations, performance points, references to PC file storage (the IT case study in the appendix) etc. to further invoke the overall need to do 5S in all types of administrative settings. As organizations automate more administrative functions (i.e., becoming more paperless) then there must exist that same type of organization and standardization for a physical file system as well as the computer file system. It is the focus of this User s Guide to have the 5S principles apply to both the physical desktop (paperwork, desk layout, drawer organization, etc.) and the PC desktop (folders, files, emails, shortcuts, etc.). No workbook or guide can take the place of a person s enthusiasm and passion to improve. However, what this guide can do is provide a good, solid foundation on what is required to effectively implement 5S in administrative settings while also spearheading efforts to bring those principles to the PC. The topics included in The 5S for the Office User s Guide Lean Overview, Lean and Six Sigma, 5S, Getting Started, Ensure Management Commitment, Identify Target Areas, Form an Implementation Team, Select Project Measures and Collect Baseline Data, Photograph Current Conditions , Apply the 5S Scan Checklist , Post a Project Storyboard, First Sort Through and Sort Out, Criteria for Sort, Prepare a Holding Area, Develop and Implement Plan for Sort, Second Set-In-Order and Set Limits, Draw Area Map and Flow Diagram of Current State, Draw Area Map and Flow Diagram of Future State , Develop and Implement Plan for Set-In-Order, Third Shine and Inspect Through Cleaning, Determine Criteria and Guidelines for Cleaning, Develop and Implement Plan for Shine, Fourth Standardize and Share Information, Design and Implement Visual Controls, Communicate Through Yokotens, and Implement Plan for Standardize, Fifth Sustain the Gains, Train Everyone to Sustain, Develop and Implement Plan for Sustain, Continue to Improve, Waste Audit, IT Case Study (PC File System), Glossary, and Notes/Worksheets Each step provides the A brief introduction to what must be attained. Who Does It?: Helps identify who should mainly be responsible for this step. Time Helps establish a general time period on how long it should take to complete each step. Helps detail the steps of implementation. Sets the sequence in which the forms and worksheets are to be used. Worksheets and Lists worksheets, checklists, and forms as a guide to monitor progress. Starter Provides valuable information from Lean sensei regarding implementation of these steps. Words to Quotes from various people that relate to the particular topic. Performance Short sentences summarizing page topics. Key Denotes each of the 5S s. Post-it Area for you to write down ideas. The 5S for the Office User s Guide has concise explanations of 5S concepts and tools that have been used successfully in every type of administrative setting. This workbook provides the foundation on which to build your Lean house. This is a book for you to not just read, but to use!

124 pages, Paperback

First published March 4, 2008