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192 pages, Hardcover
First published January 1, 1987
1. Theory and practiceEvery chapter is crammed with useful nuggets. Highly recommended
2. Going in [role of the customer, specs as ongoing activities, limits of the possible]
3. The first cut [initial presentation, presentation tools, geography of the system]
4. Schedules and estimates
5. Programming under pressure
6. The Light Brigade [pressure on individuals, project leaders, project managers, selling the project, hired guns, benefits now]
7. Floating in the rapids [overtime, testing process...]
8. Dealing with disaster [missed milestones, floating specs, people problems, burnout, strategic withdrawal]
9. Arriving on time [documentation, testing, training, installation, maintenance, feedback]