ISO 9000 Quality Systems Handbook

by David Hoyle

Completely revised to align with ISO 9000:2000, this handbook remains the most comprehensive book available on this series of international standards.ISO 9000 Quality Systems Handbook is an essential guide to enable organizations to understand and apply ISO 9001:2000 requirements and the principles that underpin this radical revision of the family of standards. Unlike other books on the subject, each element, clause and requirement is analysed in detail with practical guidance provided for its implementation. The handbook is written for those managing existing quality systems as well as those establishing a quality system for the first time. It is written in an easy-to-follow format and style suitable for students, practitioners, discerning managers, instructors and auditors. It offers a range of solutions that are acceptable in many industries. Based on the final draft of ISO 9001:2000, it details the differences from the 1994 version and includes check lists, questionnaires, tips for implementers, process flow charts and a glossary of terms.

Genres: Business

688 pages, Paperback

First published January 1, 1997

Reviews

[Marcin · Rating 5 out of 5]

Makes you proud you're in the field of Quality, actually.

[Anjar Priandoyo · Rating 3 out of 5]

This is reference book, a good one, especially on the criticism:
ISO 9001 Standard Criticism
- The approaches to ISO 9001 that led to systems of documentation which made us lose sight of the objectives;
- The requirements that encouraged us to measure conformance rather than
performance;
- The way third party auditors have influenced the organization’s approach to ISO 9001;
- The way the requirements have misconstrued the responsibility for quality and led to departments set up to maintain ISO 9001 registration.