Organizational Excellence: Stimulating Quality and Communicating Value

by Joseph S. Wholey (Editor)

This book contains eleven articles divided into 5 Introduction; Defining and Assessing Organizational Performance; Stimulation High-Quality Performance in Public Organizations; Communication Organizational Performance, Quality and Value; and, Developing Excellence in Public Quality and Communication Value by Joseph S. WholeyImplementing Results-Oriented Management in a Large Federal Agency by Michael E. FishmanEvaluation and Management in Local Human Service An Agenda for Collaboration by Judith S. HaysEvaluability Developing Agreement on Goals, Objectives, and Strategies for Improving Performance by Joseph S. WholeyThe Staff Measuring the Performance of These Maligned Contributors by Gerald L. Barkdoll and Anne E, GreeneQuality Assurance in the Equal Employment Opportunity Commission by Polly Elizabeth Rasmussen and John SaulEvaluation - Its potential Utility for Op

208 pages, Hardcover

First published February 1, 1987