Through entertaining scenarios and real-life situations, The PITA Principle describes the different kinds of PITAs (Pain in the Ass) at work and how to cope with each. Readers are provided with a positive scenario for each type of PITA, showcasing techniques for working with this personality type. Readers then engage in a self-evaluation process, identifying their own PITA tendencies. Finally, the authors identify ways to improve upon various self-identified PITA characteristics through a cognitive-behavioral approach to change.
Useful and thought-provoking book to add to a supervisor's tool chest. Solid except for the ending where it proceeds to shit on video games, television, and music. An odd turn for such a strong book.
I had hoped this book would offer strategies for working with or around the titular PITA. Instead, it focuses more on simplistic explanations for why particular personalities are the way they are. I could have guessed that the high-strung naysayer personality is insecure: I was looking for the next step in dealing with it.
Straightforward approach to relationships in the workplace. There are so many books in this genre but this one is especially practical and presented with good humor.