Designing Knowledge Management Architecture ; How to Implement Successful Knowledge Management Programs

by Archana Shukla

Four case studies demonstrate the role of knowledge management in the development and maintenance of competitive advantage. Emphasizing the importance of a culture of knowledge sharing and the alignment of knowledge strategy with corporate strategy, the authors present a pragmatic approach to knowledge management architecture design and its application in different organizational contexts. Shukla and Srinivasan teach at the Indian Institute of Management. Annotation 2003 Book News, Inc., Portland, OR

Unknown Binding

First published November 1, 2002