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CREATING COMPETENT COMMUNICATION

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Contents include Introduction to Communication, The Nature of Competent Communication, Perception and Self, Critical Thinking, Listening, Communication Contexts, Verbal Communication, Nonverbal Communication, Interpersonal Communication, Information Gathering Interviews, Interpersonal Relationship Development, Conflict, Group Communication, Preparing the Speech, Organizing the Speech, Delivering the Speech, The Informative Speech, The Persuasive Speech. These topics are all highlighted in units with sub-categories. Very user-friendly textbook to help you become a comfortable communicator to any number of people!

303 pages, Paperback

Published May 11, 2004

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