Companies in the top tier of employee engagement outperform their peers by 147 percent in earnings per share and have a 90 percent better growth trend than their competition. However, more than 70 percent of global workers are disengaged ... sleepwalking through their day. How do you inspire employees to get off the sidelines and get into the game? Jill has uncovered four simple principles to turn your disengaged workforce into a unified high-performing team and four leadership qualities you need to lead an employee disengagement revolution in your company. By cracking the code of employee disengagement you Increase customer and employee satisfaction; Increase productivity and profits; Increase retention; Decrease quality defects and safety incidents; Decrease absenteeism. Ready to get started, Champ? I thought so...
On how to motivate and communicate effectively with employees to get the best from them and make them feel invested in the company. I liked her take on leader vs. individual contributor and her four steps to increasing employee engagement. The use of champ and some of her examples were a little condescending but, overall, she gets to the point, stays on task and gives concrete ways you can use her material. I thought it was well done. I did listen on 1.5 speed as I usually do.
I received this audiobook for free through Audiobook Boom! and am leaving honest feedback about the quality of the material.
A brief, very clear description of four things managers need to do and four additional characteristics managers need to have in order to create an engaged workforce in today's business environment.
There is an authoritative summary at the end of each chapter which suggests next steps for the reader who wants to undertake this process. Many of these steps are very challenging. If Ms. Christensen had included more resources to help the reader meet these challenges, I would have rated the book at 5 stars.