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The Working Leader: The Triumph of High Performance Over Conventional Management Principles

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Schooled to oversee fixed, almost unvarying routines, managers today are unprepared to manage the conflicts in modern work flow relationships. Sayles shows with vivid case studies how middle managers with an in-depth understanding of the organization can resolve the inherent contradictions and ambiguities among design, sales, and manufacturing.

288 pages, Paperback

First published February 8, 1993

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