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Serious Performance Consulting According to Rummler
Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience."
?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft."
?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning
?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft."
?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning
196 pages, Paperback
First published April 1, 2004
About the author
Geary A. Rummler
10 books4 followersDr. Rummler was President of the Kepner-Tregoe Strategy Group, specialists in strategic decision making; co-founder (with Thomas F. Gilbert) and president of Praxis Corporation, an innovator in the analysis and improvement of human performance; co-founder (with George S. Odiorne) and director of the University of Michigan’s Center for Programmed Learning for Business.
Dr. Rummler was the founding partner of The Rummler-Brache Group, an organization that became a leader in the business process improvement and management business in the 1980s and 1990s, and the founding Partner of the Performance Design Lab (PDL), where he was continuing his life-long work on organizational performance improvement in complex systems.
He was a pioneer in the application of instructional and performance technologies to organizations and brings this experience to the issue of organization effectiveness. His clients in the private sector included the sales, service and manufacturing functions of the aircraft, automobile, steel, food, rubber, office equipment, pharmaceutical, telecommunications, chemical and petroleum industries; as well as the retail banking, and airline industries. He also worked with such federal agencies as IRS, SSA, HUD, GAO and DOT. Dr. Rummler’s research and consulting took him to Europe, Japan, Korea, Malaysia, China and Mexico.
He received his MBA and Ph.D. from the University of Michigan. He served as the national president of the International Society for Performance Improvement (ISPI), a member of the Board of Directors of the American Society of Training and Development (ASTD)
, and a member of the Editorial Board of Training Magazine.
Dr. Rummler was the founding partner of The Rummler-Brache Group, an organization that became a leader in the business process improvement and management business in the 1980s and 1990s, and the founding Partner of the Performance Design Lab (PDL), where he was continuing his life-long work on organizational performance improvement in complex systems.
He was a pioneer in the application of instructional and performance technologies to organizations and brings this experience to the issue of organization effectiveness. His clients in the private sector included the sales, service and manufacturing functions of the aircraft, automobile, steel, food, rubber, office equipment, pharmaceutical, telecommunications, chemical and petroleum industries; as well as the retail banking, and airline industries. He also worked with such federal agencies as IRS, SSA, HUD, GAO and DOT. Dr. Rummler’s research and consulting took him to Europe, Japan, Korea, Malaysia, China and Mexico.
He received his MBA and Ph.D. from the University of Michigan. He served as the national president of the International Society for Performance Improvement (ISPI), a member of the Board of Directors of the American Society of Training and Development (ASTD)
, and a member of the Editorial Board of Training Magazine.
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Displaying 1 - 2 of 2 reviews
June 13, 2019
One of my three top go-to books for performance consulting
March 8, 2009
This is a difficult book to get through---it does not read well, and is a bit unorganized. I will say the theory for Performance Improvement is PHENOMINAL! I read this book prior to attending the course, and the face to face experience made it all come together. My only wish is that I would have attended while Mr. Geary Rummler was still alive. He did leave a legacy in the work he left here on Earth.
Displaying 1 - 2 of 2 reviews