Conflict: Practices in Management, Settlement, and Resolution

by John W. Burton, Frank Dukes

The fourth part of a set of four volumes which seeks to provide an historical and theoretical perspective for consideration of theory and practice in conflict resolution and provention. The author puts forward an adequate theory of behaviour which they contend is needed to provide a basis for the analysis and resolution of conflict. The other volumes cover human needs theory and readings in management, settlement, and resolution in addition to a detailed description of the facilitated conflict resolution process. There is a growing public awareness of the need for alternatives to deterrence and coercion in the handling of conflicts at all social levels. The study of problem solving in human relationships, is relevant to a wide variety of careers, in addition to the training of facilitators of conflict resolution. It is a basic training for those engaged in business and institutional organization, in public policy and in public administration. This book is a general survey of management, settlement and confict resolution practices. Conflict, its resolution and provention, comprises an a-disciplinary study, that is, a synthesis that goes beyond separate disciplines, beyond interaction between separate disciplines, and beyond any synthesis of approaches from several disciplines. An a-disciplinary approach accepts no boundaries of knowledge.

230 pages, Paperback

First published July 1, 1990