Based on the sales cycle -- from planning to follow up -- this book contains every key question a salesperson should ask himself or herself before entering a prospect's office, not to mention identifying all the questions that he or she should ask the customer in order to close a sale.Superstar Sales Secrets is an essential guidbook for beginning salespeople. It's a concise reference for the seasoned pro as well, packed with checklists, action plans and inspiring quotes for every stage of the sales process.