Making your work work is a practical book, invaluable to individual managers who want to develop their approach to carrying out their own responsibilities. It also helps more senior managers who wish to lead their organisation toward a comprehensive transformation in culture and performance. It provides practical approaches to management and improvement that are based upon the four key foundations detailed in Dr W. Edwards Deming’s ‘System of Profound Knowledge’. These foundations have underpinned performance revolutions across Asia, North America and Europe, in organisations as diverse as the motor and aerospace industries, IT, pharmaceuticals, banking and the health sector.