A Practical Guide to Knowledge Acquisition

by A. Carlisle Scott, Jan E. Clayton, Elizabeth L. Gibson

This book presents concrete knowledge-acquisition techniques that have proven successful over time. It describes problems that the engineer is likely to encounter, how to avoid these problems, and how to correct them when they do occur. It provides practical guidelines for conducting knowledge-acquisition interviews. These guidelines explain not only how to ask questions, but also what questions to ask.

528 pages, Hardcover

First published February 1, 1991