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Sensitive Chaos: A Guide to Business Ethics and the Creation of Trust in the New Millennium

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Most of the performance problems in organisations are, at heart, ethical ones, a fact which is frequently acknowledged as self-evident and then promptly ignored. But for a variety of reasons, ethics has become an important issue. New and sometimes frightening technologies, the globalisation of business, economic rationalism, ecological and human exploitation, and the decline of the nation state have all contributed to a growing concern about unethical business practices and professional conduct, and organisational corruption. Sensitive Chaos explains the philosophical bases simply and clearly and then shows how organisations can align their values with those of the individuals within them. This is, above all, a practical handbook for businesses wishing to survive into the twenty-first century.

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First published February 4, 1999

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