A survivor's guide to the world of HMOs, medical bills, and health insurance walks readers through the complicated processes surrounding health care, arming patients with important knowledge about rights and procedures. Reprint.
Pat Palmer is a writer and lecturer with a doctorate in Education from the University of Northern Colorado. She raised two daughters, and has given lectures throughout the Unite States on a variety of topics pertaining to personal development, feelings and assertiveness. She has also been director of the Assertiveness Training Institute in Denver, Colorado.