Leadership in Times of Stress and Change: Seven Skills for Gaining Trust and Inspiring Confidence

by Mark J. Tager

We live in turbulent times. Organizational upheaval, downsizing, and change have become the norm, rather than the exception. For leaders at all levels, the effects of stress and change are pressing and real. Employees’ reactions run the emotional gamut – from withdrawal to confusion to conflict. Do you know the requisite skills for gaining the trust and inspiring confidence of your people? For over two decades, Mark Tager and Harry Woodward have guided organizations and leaders in changing environments. In this timely book, they provide essential skills for helping to bring out the best in people. They’ll show you how ·Understand the interpersonal dynamics of stress and change.
·Successfully help people move from "loss" to new realities.
·Develop coherent plans in the midst of uncertainty.
·Communicate with credibility.
·Tailor messages to people’s individual needs.
·Foster innovation in a chaotic environment.
·Keep people mentally tough and emotionally steady.

208 pages, Hardcover

First published May 1, 2002