Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional

by Stephanie Barnes, Nick Milton

When a firm's Knowledge Management program isn't aligned with organizational strategy, its success can be no more than a happy accident—if it succeeds at all. In Designing a Successful KM Strategy, Stephanie Barnes and Nick Milton present a practical, step-by-step guide to crafting a KM strategy that supports your organization's unique needs and goals.

Based on more than 20 years of experience, this insightful book equips KM pros to accomplish these and other objectives en route to creating your successful Knowledge Management strategy:

Connect KM strategy to business strategy
Identify the business drivers KM will support
Identify your strategic knowledge areas
Understand and engage key stakeholders
Incorporate sound change management principles
Design pilot projects that kick-start successful KM roll-outs

Whether you need to retool your current Knowledge Management strategy or build an effective KM program from the ground up, Designing a Successful KM Strategy is the comprehensive, no-nonsense guide you're looking for.


"Undoubtedly one of the best books available for anyone undertaking to do something interesting and useful with knowledge in their organization."
—Larry Prusak, co-author, Working Knowledge

"A comprehensive and practical guide to Knowledge Management that covers something most others books don't—how to actually make it work in your organization."
—Ian Thorpe, Chief of Knowledge Exchange, United Nations Children's Fund

224 pages, Kindle Edition

First published November 3, 2014

Reviews

[Connie Crosby · Rating 5 out of 5]

Step-by-step walk through building a strategy for Knowledge Management. A deep dive into all of the elements of building an organization-wide KM framework. A lot of real-world examples are given to illustrate points and provide additional material. This is my new go-to reference for KM. Sure to become a classic.

[Mark · Rating 4 out of 5]

Great overview on setting up a KM strategy

Good book on essentials in designing a comprehensive KM structure for a variety of organizations. Without strategy, and leadership/business buy in, they’re no deep wins in proving our value of KM.

[Kendra · Rating 4 out of 5]

Clear, straightforward, with actionable steps and suggestions. All I really wanted were more references within the text so I could follow up on some ideas and practices further. Very handy, I’ll be keeping this book nearby.