People Skills for Public Managers

by Suzanne McCorkle, Stephanie L. Witt

This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong practice orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.

204 pages, Kindle Edition

First published February 28, 2014

Reviews

[Rex Medallion · Rating 3 out of 5]

Good information, but a little dry.