The Health Care Manager's Guide to Continuous Quality Improvement

by Wendy Leebov

Health care organizations are increasingly embracing continuous quality improvement as essential to the continued delivery of high-quality patient care. Surprisingly, there is little information available for managers who must translate the principles of continuous improvement into practical reality. The Health Care Manager's Guide to Continuous Quality Improvement supplies managers with guidelines to make customer-driven management and continuous improvement an everyday routine.

215 pages, Paperback

First published December 1, 1991