Employee Retention: Solving the Healthcare Crisis

by Rita E. Numerof, Michael N. Abrams

Labor shortages continue to plague hospitals across the nation despite higher wages and increased work flexibility. Why are nurses, pharmacists, and allied health professionals still leaving the field and more importantly, what can hospitals do to retain them? The new book Employee Solving the Healthcare Crisis, goes beyond quick fixes and provides a strategic approach for retaining valuable employees. The authors discuss the underlying issues that are fueling the retention crisis, and use an in-depth survey of recruiting and retention practices in leading hospitals to illustraemployer of choice, organized around six strategies aimed at improving patient care and employee Ensuring employee role clarity Focusing on accountability Standardizing practices Ensuring availability of appropriate supplies and equipment Creating a patient-centered environment Designing multiple patient care delivery models Employee Retention also contains a chapter devoted solely to cross-industry best practices which can be replicated in the healthcare environment. Find out how leading companies like Federal Express Corporation, Johnson & Johnson, and Southwest Airlines foster loyal and committed employees.

258 pages, Hardcover

First published March 1, 2003