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Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System

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Helps students learn the skills to support end users and computers running the Microsoft suite of productivity applications. This work also helps students to prepare for the Microsoft Certified Desktop Support Technician examination 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System.

506 pages, Paperback

First published February 28, 2008

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