Reputation Management is a how-to guide for students and professionals, as well as CEOs and other business leaders. It rests on the premise that reputation can be measured, monitored, and managed. Organized by corporate communication units including media relations, employee communication, government relations, and investor relations, the book provides a field-tested guide to corporate reputation problems such as leaked memos, unfair treatment by the press, and negative rumors, and focuses on practical solutions. Each chapter is fleshed out with the real-world experience of the authors and contributors, who come from a wide range of professional corporate communication backgrounds. Updates to the third edition
En bog jeg har læst i forbindelse med Summer University på CBS. (Jeg har faktisk læst den 2 gange, da jeg dumpede den oprindelige eksamen). Grundlæggende behandler den de forskellige ‘stakeholder relations’ en virksomhed skal pleje i sin kommunikation, fx investor relations, media relations, government relations, community relations, social media osv.