Confidence In Conflict For Everyday Life: How to prevent and manage the inevitable conflict in your work and personal life

by Kathy Mangold, Colin J. Hahn (Editor)

Do you handle arguments, misunderstandings and insults with ease? Unfortunately, many of us break down and buckle under...or put up our dukes and prepare to fight. None of these gut-level reactions will solve the problem. What we need is a plan for transforming our approach to conflict. "Confidence in Conflict for Everyday Life" reveals how you can manage your response during the most critical moments and stay effective in the midst of stress. In this book, you will learn the tactics of Verbal Defense & Influence, professional strategies taught by Vistelar Group trainers around the country. Learn more at www.ConfidenceInConflict.com. "I recommend for young and old alike - never too young, never to old to learn a few simple skills for minimizing conflict." - Roy Aiken "Anyone who has ever dealt with resistance and pushback at home can relate to the issues covered here. Read this book today and you'll be using these strategies at the dinner table tonight." - Gary T. Klugiewicz, Director, Vistelar Group The Vistelar Group (Vistelar.com) is a global consulting and training organization focused on addressing the spectrum of human conflict - from interpersonal discord, verbal abuse and bullying - to crisis communications, assault and physical violence. Clients come from fields such as business, health care, education, public safety and families.

144 pages, Paperback

First published April 9, 2014

Reviews

[Timothy]

Awesome, should be required reading for everyone

This book is an excellent book that gives great examples and illustrations for how to deal with conflict in everyday life. I cannot wait to read the more individualized books that deal with the particulars of my workplace(s).