The text is written for technique oriented courses on quality like Introduction to Statistical Quality Control/Process Improvement that stress the use of statistical tools.In addition to the statistical tools, the text contains a section (Chapters 2-5) on non-statistical problem solving tools for quality improvement. The main audience for this book are students in both undergraduate and graduate-level courses on Quality or Quality Control taught in Industrial Engineering programs, Statistics Departments and Schools of Business and Management.Other courses Applied Statistical Methods, Engineering Statistics, and Statistics for MBA or Executive MBA programs.This book is also appropriate for use in in-house company training courses on quality.